Shipping policy

Last updated 22 October 2026.

Where we ship

Australia-wide only, for now. Keeping the Founders 500 run local lets us stay on top of quality and delivery while we are still small. International shipping is on the list once this first run is out the door.

What shipping costs

Nothing. Every Founders order includes free Australia-wide shipping, whichever postage partner we end up using. There is no extra delivery charge at any stage.

Founders 500 pre-orders: how timing works

The Founders 500 is a pre-order. You pay $169 in full when you order, for a board from a production run that has not shipped yet, so the dates below are estimates, not guarantees.

We're currently targeting early 2027 for the first batch, though this is an estimate, not a guaranteed date. We will keep you updated by email as the stock date firms up, and once we have a confirmed date you will hear it from us. You can cancel your pre-order for a full refund at any point before your board ships.

Delivery once your board ships

Boards are dispatched from Victoria. Once yours ships you will receive tracking by email. As a guide, allow two to three business days for Melbourne and Victoria, three to six for other capital cities, and up to ten for regional and remote areas. These are the carrier's estimates and are not guaranteed delivery times.

We can deliver to PO boxes and parcel lockers. Please make sure your delivery address is correct when you order, and contact us before your board ships if it changes, as we cannot redirect a parcel once it is with the carrier.

If something goes wrong in transit

Risk of loss or damage passes to you on delivery. If your board arrives damaged, or tracking says delivered and it has not turned up, contact us within seven days and we will sort it out with the carrier.

Contact

Drove & Ember, ABN 57 699 864 009
Contact us